Resources to help our clients & community navigate the Covid-19 pandemic
To help you navigate your HR and employee benefit programs in this rapidly changing environment we’ve created the following information page. As new information is available we’ll be updating this page, and resource partners will also be providing updates on their pages, so check back frequently.
Individual Insurance Options
Options for people who no longer have access to job-based health insurance are available here.
Webinars
Navigating the Impact of COVID-19 - Part 4
June 18, 2020, 9:30 a.m. to 10:30 a.m. PDT
HCM Trends: Worker Safety and Covid-19
May 21, 2020 11:00 am PT
Recording | Slides
HCM Trends: COVID-19 Next Steps in Workforce Dynamics
May 14, 2020 9:00 am PT
COVID-19 Regulatory Updates & FAQ Webinar
April 14,2020
CARE Act Small Business Guidance
April 10, 2020, noon to 1:00 p.m. PST
Navigating the Impact of COVID-19 - Part 3
April 10, 2020, 9:00 a.m. to 10:00 a.m. PST
Key Employee Benefits Issues to Consider During COVID-19
April 9, 2020, 9:00 a.m. to 10:00 a.m. PST
Introduction To The CARES Act | Navigating the Impact of COVID-19 - Part 2
April 3, 2020, 9:00 a.m. to 10:00 a.m. PST
Families First Coronavirus Response Act (FFCRA) | Navigating the Impact of COVID-19 - Part 1
March 31, 2020
HCM-Coronavirus (COVID-19) Trends Update
March 25, 2020
Medical Provider Contact Information
A list of provider contact information is below.
Check your carrier’s website for the most up-to-date information about what to do if your employees are experiencing symptoms and how they can access care. Carriers have or will be sending communications out to company administrators, please watch for these updates.
It’s important to direct your employees to call your provider ahead of time rather than going directly to a facility or making an appointment online. Calling ahead helps the provider direct your staff to the most appropriate care, and take precautions to protect other members, patients, and employees.
Nurse hotlines and virtual visits are also great resources for medical advice and access to care.
Member ID cards will have contact and website information.
Cigna
https://www.cigna.com/ | Covid-19 Update
Health Information Line: 800-244-6224 or 1(800) 997-1654 to connect to the Health Information Line
Telehealth: AmwellforCigna.com 855-667-9722, MDLIVEforCigna.com 888-726-3171
Healthnet
https://healthnet.com/ | Covid-19 Update
Registered Nurse Advice Line: 800-893-5597
For more information, Health Net members should call 1-800-400-8987
Kaiser
www.kp.org | Covid-19 Update | Employer Page
Call 1-800-813-2000 and use the Nurse Hotline 24/7. Virtual visits using the Kaiser app or website are available.
NEW! Hotline for COVID-19 Vaccine Information: 855-550-0951
MODA
www.modahealth.com | Covid-19 Update
You can call 866-321-7580 for the RN Hotline
PacificSource
www.pacificsource.com | Covid-19 Update
24-Hour NurseLine: 855-834-6150, Teladoc: Teladoc.com 855-201-7488 Mobile App: Teladoc.com/mobile
Providence
www.Providencehealthplan.com | Covid-19 Update
ProvRN 503-574-6520 or 800-700-0481 24/7. Virtual visits can be found on the app (express care virtual) or at Virtual.Providence.org
Regence
www.regence.com | Covid-19 Update
The Regence website will have a lot of the resources for you listed there. Small group and groups under 100 have access to Doctorondemand.com (mobile app for visits) Members can access Advice24 for Nurse hotline as well.
UHC
www.myuhc.com | Covid-19 Update
To access Virtual Visits: www.uhc.com/virtualvisits