Broker Check

Resources to help our clients & community navigate the Covid-19 pandemic

Client Centered

To help you navigate your HR and employee benefit programs in this rapidly changing environment we’ve created the following information page. As new information is available we’ll be updating this page, and resource partners will also be providing updates on their pages, so check back frequently.

Individual Insurance Options

Options for people who no longer have access to job-based health insurance are available here.

Alera Group

Coronavirus Resource Center

View Resources

Benefit Advisors Network

Legal & HR Alerts

View Legal & HR Alerts

Cascade Employers Association

Coronavirus Resources for Employers

View Resources


Navigating the Impact of COVID-19 - Part 5: The American Rescue Plan Act

March 24, 2021, 10:00 a.m. to 11:00 a.m. PDT

Recording | Slides

Navigating the Impact of COVID-19 - Part 4

June 18, 2020, 9:30 a.m. to 10:30 a.m. PDT

Recording | Slides

HCM Trends: Worker Safety and Covid-19

May 21, 2020 11:00 am PT

Recording | Slides

HCM Trends: COVID-19 Next Steps in Workforce Dynamics

May 14, 2020 9:00 am PT

Recording | Slides | Guide

COVID-19 Regulatory Updates & FAQ Webinar

April 14,2020


CARE Act Small Business Guidance

April 10, 2020, noon to 1:00 p.m. PST

Slides | Recording

Navigating the Impact of COVID-19 - Part 3

April 10, 2020, 9:00 a.m. to 10:00 a.m. PST

Slides | Recording

Key Employee Benefits Issues to Consider During COVID-19

April 9, 2020, 9:00 a.m. to 10:00 a.m. PST

Slides | Recording

Introduction To The CARES Act | Navigating the Impact of COVID-19 - Part 2

April 3, 2020, 9:00 a.m. to 10:00 a.m. PST

 Slides | Recording

Families First Coronavirus Response Act (FFCRA) | Navigating the Impact of COVID-19 - Part 1

March 31, 2020

Slides | Recording

HCM-Coronavirus (COVID-19) Trends Update

March 25, 2020

Slides | RecordingFAQs

Medical Provider Contact Information

A list of provider contact information is below.

Check your carrier’s website for the most up-to-date information about what to do if your employees are experiencing symptoms and how they can access care. Carriers have or will be sending communications out to company administrators, please watch for these updates.

It’s important to direct your employees to call your provider ahead of time rather than going directly to a facility or making an appointment online. Calling ahead helps the provider direct your staff to the most appropriate care, and take precautions to protect other members, patients, and employees.

Nurse hotlines and virtual visits are also great resources for medical advice and access to care. 

Member ID cards will have contact and website information.

Cigna | Covid-19 Update

Health Information Line: 800-244-6224 or 1(800) 997-1654 to connect to the Health Information Line

Telehealth: 855-667-9722, 888-726-3171

Healthnet | Covid-19 Update

Registered Nurse Advice Line: 800-893-5597

For more information, Health Net members should call 1-800-400-8987

Kaiser | Covid-19 Update | Employer Page

Call 1-800-813-2000 and use the Nurse Hotline 24/7.  Virtual visits using the Kaiser app or website are available.

NEW! Hotline for COVID-19 Vaccine Information: 855-550-0951

MODA | Covid-19 Update

You can call 866-321-7580 for the RN Hotline

PacificSource | Covid-19 Update

24-Hour NurseLine: 855-834-6150, Teladoc: 855-201-7488  Mobile App:

Providence  | Covid-19 Update

ProvRN 503-574-6520 or 800-700-0481 24/7.  Virtual visits can be found on the app (express care virtual) or at

Regence | Covid-19 Update

The Regence website will have a lot of the resources for you listed there.  Small group and groups under 100 have access to (mobile app for visits) Members can access Advice24 for Nurse hotline as well.


Ancillary Carriers COVID-19 Guidance

Lincoln Financial Group

Mutual of Omaha

The Standard