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Resources to help our clients & community navigate the Covid-19 pandemic

To help you navigate your HR and employee benefit programs in this rapidly changing environment we’ve created the following information page. As new information is available we’ll be updating this page, and resource partners will also be providing updates on their pages, so check back frequently.


Coronavirus (Covid-19) Information for Employers.

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Benefit Advisors Network

Legal & HR Alerts

View Legal & HR Alerts

Cascade Employers Association

Coronavirus Resources for Employers

View Resources

Medical Provider Contact Information

A list of provider contact information is below.

Check your carrier’s website for the most up-to-date information about what to do if your employees are experiencing symptoms and how they can access care. Carriers have or will be sending communications out to company administrators, please watch for these updates.

It’s important to direct your employees to call your provider ahead of time rather than going directly to a facility or making an appointment online. Calling ahead helps the provider direct your staff to the most appropriate care, and take precautions to protect other members, patients, and employees.

Nurse hotlines and virtual visits are also great resources for medical advice and access to care. 

Member ID cards will have contact and website information.

Kaiser: | Covid-19 Update

Call 1-800-813-2000 and use the Nurse Hotline 24/7.  Virtual visits using the Kaiser app or website are available.

Providence:  | Covid-19 Update

ProvRN 503-574-6520 or 800-700-0481 24/7.  Virtual visits can be found on the app (express care virtual) or at

UHC: | Covid-19 Update

To access Virtual Visits: 

Regence: | Covid-19 Update

The Regence website will have a lot of the resources for you listed there.  Small group and groups under 100 have access to (mobile app for visits) Members can access Advice24 for Nurse hotline as well.

MODA: | Covid-19 Update

You can call 866-321-7580 for the RN Hotline

PacificSource: | Covid-19 Update

24-Hour NurseLine: 855-834-6150, Teladoc: 855-201-7488  Mobile App:

Healthnet: | Covid-19 Update

Registered Nurse Advice Line: 800-893-5597

For more information, Health Net members should call 1-800-400-8987

Cigna: | Covid-19 Update

Health Information Line: 800-244-6224 or 1 (800) 997-1654 to connect to the Health Information Line

Telehealth: 855-667-9722, 888-726-3171